Carolyn Pollack Jewelry

Lifetime Warranty and Hassle-Free Guarantee

Our brands, excluding clearance items, offer a lifetime warranty. We will replace or repair any piece, or exchange for a like item if unavailable, if accompanied with a copy of the sales receipt. Our jewelry is made from only precious metals and natural stones. Look for our stamp of quality to ensure you have an authentic Relios piece. If you're not satisfied with your jewelry, for any reason, return the your item to us for an exchange or a full refund within 30 days of the invoice date.

Need Help?

Need help placing an order? Questions about our jewelry? Please call Relios customer service:
(800) 827-6543
Monday through Friday, 9:30am to 6:00 pm ET
customerservice@carolynpollack.com

Not quite right?

Please send your item for repair or replacement to the address below, with a copy of the receipt:
Relios Repair Department
6815 Academy Parkway West NE
Albuquerque, NM 87109
(800) 827-6543

Other Sales Inquiries

(800) 827-6543 ext. 218
customerservice@carolynpollack.com

President/Official Dealer Inquiries

(800) 827-6543 ext. 205 for Bill Pollack
bpollack@carolynpollack.com